State Farm® Insurance Agent Kimberly Bell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
User3000
June 8, 2026
"She was absolutely amazing. I totally recommend her. She had such high spirits and she was super helpful and resourceful and got me amazing plan for my policy 10 out of 10 recommend!!"
"Thank you so much for your fantastic review! We love helping our Greensboro Neighbors and we’re thrilled to hear she was absolutely amazing and that you would totally recommend her. It’s wonderful to know her high spirits, helpfulness, and resourcefulness made a difference, and that she was able to get you an amazing plan for your policy. We are so please that we were able to save you money on your car insurance.
Thanks again for the 10 out of 10 recommendation—we truly appreciate you!"
Aracely Lopez
June 5, 2026
"Thank you again Gianna for the help and assistance with making changes to my policy. Everything was easy and didnt take but a few minutes."
"Hi Aracely! Thank you so much for your review! We truly appreciate it. We’re glad to hear Gianna was able to help with your policy changes on your car insurance. Reliable and quick customer service is what we strive for.
If you ever need anything else, we’re here for you!"
Juan V Torain
June 5, 2026
"I rarely write reviews, but Ashley absolutely earned this one.
I came into the process skeptical and with a lot of questions. As a veteran with a clean driving record, very low annual mileage, and specific coverage requirements, I wasn’t looking for the cheapest policy—I was looking for the best value and someone who would take the time to make sure I understood exactly what I was getting.
Ashley was patient, responsive, and professional throughout the entire process. She answered every question I had, compared coverages, explained the differences between policies, and never made me feel pressured to make a decision.
One of the things that impressed me most was her willingness to work through the details. We discussed deductibles, mileage assumptions, rental coverage, towing coverage, and discounts. When I mentioned that towing benefits were important to me, she not only matched my previous coverage but found an unlimited towing option for only a small additional cost.
In the end, she was able to provide coverage that met my needs while significantly reducing my monthly premium. More importantly, I felt like I was working with someone who genuinely cared about helping me make an informed decision rather than simply making a sale.
If you’re looking for an insurance agent who is knowledgeable, patient, professional, and willing to go the extra mile for her clients, I highly recommend Ashley. She set a very high standard for customer service, and she has earned my trust and my business."
"Hi Juan,
Thank you so much for taking the time to write this review! We truly appreciate your trust, and it means a lot to hear that Ashley absolutely earned this one.
We’re especially glad you felt heard from the start—especially coming in skeptical with a lot of questions. As a veteran with a clean driving record and specific coverage requirements, it’s important to find the right value, not just the cheapest option, and we’re happy Ashley took the time to make sure you understood exactly what you were getting.
We love hearing that she was patient and responsive, compared coverages, explained the differences between policies, and never made you feel pressured. It’s also great to know you felt supported through the details—deductibles, mileage assumptions, rental coverage, towing coverage, and discounts. And we’re glad she was able to match your towing needs and find an unlimited towing option for only a small additional cost, while saving you money on your car insurance premiums.
Thank you again for recommending Ashley—her goal is always to help customers make informed decisions, and we’re thrilled she earned your trust and your business.
Warmly,
Kim Bell State Farm"
Gary Mitchell
June 1, 2026
"Gianna is great! She was very professional, courteous, and eager to help me. It was reassuring watching Gianna go about solving the problem I was having with the DMV. I was very impressed with Gianna's knowledge and skill. The support Gianna provided was much appreciated!"
"Hi Gary! Thank you so much for your great review! We’re thrilled to hear that Gianna was very professional, courteous, and eager to help you and she provided reliable customer service.
We’re especially glad you felt reassured watching Gianna go about solving the problem you were having with the DMV. It’s wonderful to know you were impressed with her knowledge and skill, and that the support she provided was much appreciated.
Thanks again for choosing Kimberly Bell State Farm—we’re here whenever you need anything!"
Brittney Bess
May 28, 2026
"Gianna was beyond helpful! Very professional, knowledgeable, took her time answering my questions and helped weigh out what options may work best for me. She made me feel confident in my next steps and I hope to speak with her again soon..I will be recommending her to friends and family. State Farm is lucky to have her!"
"Hi Brittany! Thank you so much for your wonderful review! We truly appreciate it. We’re especially glad to hear that Gianna was beyond helpful—she’s very professional, knowledgeable, and she takes the time to answer every question and help you save you money on your car insurance by weighing out the best options for you.
It means a lot that she made you feel confident in your next steps.
And thank you for recommending her to friends and family—we’re lucky to have you as a customer, and we’re grateful you chose Kimberly Bell State Farm!"
Corey Curran
May 28, 2026
"Hopped through a bunch of different angencies, this is by far the best! Kim Bell State Farm has Fair pricing, saved me money, kept me in the loop every step along with unmatched customer service. Could not recommend more!"
"Hi Corey! Thank you so much for your kind review! We truly appreciate you sharing that you tried several agencies before finding us—hearing that we’re “by far the best” means a lot. I’m especially glad we were able to provide fair pricing and save you money on your car insurance, while keeping you in the loop every step of the way with unmatched customer service.
We also love helping our Greensboro neighbors save money on their car insurance.
Thanks again for recommending us—if you ever need anything, we’re here for you!"
Shadonna Souser
May 19, 2026
"Ashley took care of my concern quickly and w/o error! She was transparent and very professional."
"Thank you for your kind words! We’re thrilled to hear that Ashley was able to address your concern quickly and professionally. Transparency and excellent service are our top priorities, and we’re glad Ashley delivered just that. We appreciate your feedback and look forward to continuing to serve you!"
Penny Lawson
May 19, 2026
"I have been with Statefarm for 2yrs, and they always get my questions answered. They offer products that I may be in the market for, and provide detailed information without pushing. Gianna is always professional and ready to help. My prices are reasonable and my agent is always ready to answer any questions I may have."
"Thank you so much for your kind words and loyalty over the past two years! We’re delighted to hear that Gianna and our team have been able to provide you with professional, helpful service without any pressure. It’s our goal to make sure you feel informed and confident about your coverage. We truly appreciate having you as part of the State Farm family and look forward to continuing to support your insurance needs."
Brittany S
May 7, 2026
"Gianna is fantastic! She was very knowledgeable, friendly, and quick to help me . Excellent service and follow up to ensure my questions and needs were taken care of."
"Thank you so much for your kind words! We’re thrilled to hear that Gianna provided you with knowledgeable and friendly service. She takes great pride in helping our customers and ensuring all questions and needs are fully addressed. We appreciate your feedback and look forward to continuing to support you!"
Samiya Mckinney
April 26, 2026
"Asia is AMAZING!! More than helpful and has the best energy ever! Not only does she help you get what you need done but she can have you chuckling and smiling by the end of the call. I enjoyed doing business with her!"
"Thank you so much for the fantastic 5-star review! We’re thrilled to hear that Asia provided such a helpful and positive experience. She truly has a special way of making every interaction enjoyable, and we’re glad it made a difference for you. We appreciate your kind words and look forward to continuing to serve you!"
Aliyah Muhammad
April 15, 2026
"I had a wonderful experience with Ms. Gianna! She provided me with everything I needed, she's very personable, and offered great advice about which type of insurance I should obtain. I couldn't have had a better representative assist me with my insurance needs!"
"Thank you for sharing your wonderful experience with Gianna! We're delighted to hear that she was personable, informative, and provided you with the guidance you needed. It’s great to know you felt well supported throughout the process. We appreciate your kind words and are always here to help with any of your insurance needs!"
Eric Burgess
April 10, 2026
"Easy and great people to work with very well pleased and satisfied."
"Hi Eric! Thank you so much for your kind words! We're thrilled to hear you had an easy and positive experience working with us. Your satisfaction means a lot to our team!"
Mahami07
April 9, 2026
"Fantastic office, with a great team that took they're time to help me understand my insurance policy more. Thank you to everyone."
"Thank you for your wonderful feedback! We're glad our team could take the time to help you better understand your insurance policy. We appreciate your kind words and look forward to continuing to serve you!"
Lisa Marion
March 20, 2026
"Yasmine was excellent. She worked really hard on getting our insurance (4 policies ). She was very thorough, making sure we had the right coverage for us. I recommend Yasmine for help with all of your insurance."
"Thank you so much for your kind words! We're thrilled to hear that Yasmine provided excellent service and worked diligently to secure the right coverage for your four policies. Your recommendation means a lot to us, and we're here to help with any of your insurance needs in the future!"
sarah poole
March 11, 2026
"I was so pleased with the customer service that Yasmine provided the efficiency, the kindness that she showed. I left another insurance agency after 17 years working with Kimberly and her staff was one of the best decisions I made. Thank you for the smooth transition!"
"Thank you so much for your kind words! We're thrilled to hear that Yasmine provided you with such excellent service and made your transition smooth and easy. It means a lot to us that you chose to work with our team, and we're committed to continuing to provide the same level of care and efficiency. Welcome to Kimberly Bell State Farm!"
Heidy Gonzalez (Chiny)
March 2, 2026
"Yasmine your the best thank you for all your help🙏🏽🙏🏽"
"Thank you for your amazing review, Heidy! Our goal is to always exceed expectations when it comes to our customers. Thank you for your business and welcome to the Kimberly Bell State Farm family! "
Tiwana Johnson
February 27, 2026
"Yasmine she was awesome.
She gets a 5 star from me."
"Thank you for your fantastic review! We're so happy to hear that Yasmine exceeded your expectations. Please don’t hesitate to reach out with any insurance-related needs, and we hope you'll consider referring us to your friends and family!"
Desha J
February 27, 2026
"The communication and kindness from this office is amazing ! Yasmine was really patient with me, she listened and tried her best to solve any issues I had. I definitely would recommend them to anyone! Great communication, great customer service!"
"Hi Desha! Thank you so much for your wonderful feedback! We're delighted to hear that Yasmine and our team provided you with patient, attentive, and kind service. Your recommendation means a lot to us! Please don’t hesitate to reach out for any insurance needs, and we’d be honored if you referred us to your friends and family."
Brookie Holloway
February 17, 2026
"Gianna is the BEST!! I had reached out to several other insurance agency's with no success. By the time i got to Gianna, she was a breath of fresh air. She is knowledgeable, friendly and most important, patient. She showed that Customer Service is NOT dead. I certainly hope the rest of this office is the same and if so ill happily give them my money!!"
"Thank you for the amazing review, Brookie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Ana Sienra
February 13, 2026
"I did a lot of "quote" requests and a lot of research on reviews when purchasing our Home Insurance and State Farm offered the best rates vs. coverage for our home and vehicle. We recently purchased a second vehicle, had some hiccups with the App and Gianna@KimberlyBell State Farm was the best help!! She stayed on it til it was fixed. Thank you Gianna!!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with here at Kimberly Bell State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Karyna Jones
February 6, 2026
"Both Agents, Gianna & Lashawn, were great with supporting me. I am appreciative of their patience and time to assist me with my account. My tasks of business were handled with professionalism, team work, and reassurance they were happy to assist. I think they went over and behind for me as a customer, even if my tasks were small and were completed within 30 minutes. I felt like a valued customer and I cannot thank them enough. Kimberly Bell State Farm supports customers like family.
Again, thank you Gianna, Leshawn, and Kimberly Bell State Farm."
"Karyna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Kimberly Bell State Farm—we are always here to help!"
Lisa Johnson
January 28, 2026
"Excellent customer service from Gianna! They were able to fix my issue and even followed up the following day! I have been with this State Farm group for 42 years- part of the time with Bonnie Burkett and now with Kimberly Bell! My time with them speaks volumes to their ability to manage my insurance needs!
I recommend highly!!"
"Hello Lisa! We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything!"
Felecia Ratley
December 12, 2025
"State Farm is the best insurance agency"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Russell Tucker
December 9, 2025
"Very quick and efficient when I was making a vehicle purchase."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Natasha Quidley
December 4, 2025
"Stephanie was kind, informative, prompt and thorough. She made the transition from my old vehicle insurance policy seamless and accurate. I highly recommend her service."
"Thanks for the kind words, Natasha! We’re happy to hear Stephanie was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"