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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jared Johnson

Jared Johnson

November 7, 2024

5  out of  5
rating by Jared Johnson
"I can highly praise Kimberly's team for its excellent customer service and clear, supportive communication. I truly appreciate the team’s professionalism, responsiveness, and the smooth process of switching insurance providers​."
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Nickie Trieu

November 7, 2024

5  out of  5
rating by Nickie Trieu
"Amazing services! Ask for Tam!"
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Lasandra Riley

November 7, 2024

5  out of  5
rating by Lasandra Riley
"Excellent customer service. Very please with how quickly i received all the insurance i needed. Thanks again"
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Loon K Do

November 7, 2024

5  out of  5
rating by Loon K Do
"Had amazing service from Tam! I would highly recommend getting him to help with all your insurance needs!!"
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Kevin Parker

November 7, 2024

5  out of  5
rating by Kevin Parker
"Great Customer Service."
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Bethany Gillis

October 31, 2024

5  out of  5
rating by Bethany Gillis
"Excellent customer service at all times!"
We responded:
"Bethany, thank you for your wonderful review! I'm glad you found our customer service excellent. We always strive to provide the best experience for our customers. If you ever need further assistance, don't hesitate to reach out. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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Rufus Bynum

October 23, 2024

5  out of  5
rating by Rufus Bynum
"Absolutely professional, prompt, great people to work with!!!"
We responded:
"Rufus, thank you for your wonderful review! I'm glad you found our team professional and prompt. We truly appreciate your kind words and are happy to have had the opportunity to work with you. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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Taylor OBrien

October 22, 2024

5  out of  5
rating by Taylor OBrien
"Had a wonderful experience with the entire staff but especially Laura. She took time to explain everything and answer all of my questions regarding my umbrella policy."
We responded:
"Thank you, Taylor, for sharing your wonderful experience with our team! I'm especially happy to hear that Laura took the time to explain everything about your umbrella policy and answered all your questions. We strive to provide clear and helpful service, and it's great to know Laura made a positive impact. If you have any more questions, our office is here to help. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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James Jordan

July 11, 2024

5  out of  5
rating by James Jordan
"Wonderful wonderful professional insurance agency that will work with you and make sure that all your needs are met."
We responded:
"James, it's rewarding to hear your kind praise for our team! It makes our day knowing you found us professional and had a great experience with our office. We appreciate you taking the time to leave us a positive review, and we look forward to serving your future insurance needs! - Kimberly Bell - State Farm Insurance Agent"
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Danyiell Wright

July 10, 2024

5  out of  5
rating by Danyiell Wright
"Stephanie exemplified professional and interpersonal customer service skills fom the initial greeting, through finalizing. The experience was all positive and a breeze. Thank you Stephanie."
We responded:
"Thank you, Danyiell, for sharing your positive experience with Stephanie! We appreciate your kind words and are here for you whenever you need assistance in the future. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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JOHN TEMES

June 18, 2024

5  out of  5
rating by JOHN TEMES
"Excellent experience nice conversation she is very well"
We responded:
"Thank you, John! I'm so glad to hear you had an excellent experience with us. It was nice chatting with you, and I'm happy everything went well. Your feedback means a lot, and I look forward to helping you again! - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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Carina Cole

April 30, 2024

5  out of  5
rating by Carina Cole
"Recently needed assistance with getting an insurance quote for my daughter. Karen Harris made it so simple and easy!! She was professional and kind..Karen explained the reason to why the insurance was a bit higher than I expected…truthfully I could’ve looked at getting more quotes…But the overall service to me was…..TOP NOTCH customer SERVICE served with simplicity and excellence!"
We responded:
"Thank you for the review, Carina! And thanks for letting us know how Karen was able to assist you with top notch service. Thats what we strive for! Appreciate you for choosing us for your insurance needs."
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Abiel Cantu

April 23, 2024

5  out of  5
rating by Abiel Cantu
"Great Customer Service!"
We responded:
"A big thank you for the 5-stars, Abiel! Your support is the driving force behind our commitment to excellence. - Kimberly Bell - State Farm Insurance Agent"
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quiosha thomas

February 15, 2024

3  out of  5
rating by quiosha thomas
"I was taken care of by Stephanie. I told her my issues and she went into action without hesitation! Excellent customer service and personal skills!!Might have spoken too soon quoted price changed with no explanation given. Bill now higher than expected. Disappointed!"
We responded:
"Quiosha, we apologize for any miscommunication that may have occurred. We are working with you on this price change due to factors out of our control. If you have any questions please feel free to reach out. "
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chris simmons

February 9, 2024

5  out of  5
rating by chris simmons
"My claims experience was phenomenal. The claims agent did an amazing job answering all my questions and explaining things in a matter that I could understand. I appreciate all the support during this difficult time! Rest assure you are in good hands!!!"
We responded:
"Thank you for the great review, Chris! We are happy to hear that you had a great experience with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Jessie Calmes

February 5, 2024

5  out of  5
rating by Jessie Calmes
"Very helpful"
We responded:
"Thank you, Jessie! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Profile photo of Alex Braatz

Alex Braatz

January 29, 2024

5  out of  5
rating by Alex Braatz
"always helpful"
We responded:
"Alex, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Meet Greensboro With Camilla Forcum

Meet Greensboro With Camilla Forcum

January 1, 2024

5  out of  5
rating by Meet Greensboro With Camilla Forcum
"Kimberly and her staff picked up where Bonnie left off with grace and ease. Highly recommend!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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David Burrus

December 20, 2023

5  out of  5
rating by David Burrus
"Incredible service!"
We responded:
"David, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Juanita Buchannon

November 16, 2023

5  out of  5
rating by Juanita Buchannon
"Great company!!!"
We responded:
"Juanita, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
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Anthony Paden

November 16, 2023

5  out of  5
rating by Anthony Paden
"Kimberly was very easy going and with me. She made my switch over very easy."
We responded:
"Anthony, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
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Dawniell B

November 14, 2023

5  out of  5
rating by Dawniell B
"They work with you and very friendly"
We responded:
"Dawniell, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
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Elizabeth Shoemaker

October 20, 2023

5  out of  5
rating by Elizabeth Shoemaker
"I am given 5 stars because they were proficient and very professional when get the quote and then speaking to me about the quote. They were also set my mind at ease when switching over from another company. They even worked with me to get the coverage when I needed it to start and how I was getting paid so that I was able to switch over without lapsing. I will also say that the staff at this branch is very professional and easy to speak with."
We responded:
"Thank you, Elizabeth, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
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Brittany Jones

October 18, 2023

5  out of  5
rating by Brittany Jones
"Stephanie was absolutely stunning! Very friendly and informative. Quick and efficient."
We responded:
"Brittany, thank you! Stephanie is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance policies. Your positive feedback means a lot to us."
Profile photo of Janice Jones

Janice Jones

August 30, 2023

5  out of  5
rating by Janice Jones
"We are from out of state and a parent group at North Carolina A&T suggested Kimberly Bell's State Farm Service. which we found to be highly professional and knowledgeable. She provided an excellent quote that included comprehensive coverage for rental insurance for my daughter's college apartment. Within minutes of our request, we received all the necessary paperwork to present to the complex. We are grateful to Kimberly Bell for her efficient and professional service."
We responded:
"Janice, thank you for sharing your experience with Kimberly Bell's State Farm Insurance Agency. We understand the importance of comprehensive coverage, especially for a college apartment, and we're thrilled that the quote and paperwork provided met your needs perfectly. We greatly appreciate your feedback and are delighted to hear about your positive encounter with our team."