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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T ChNgeHq

January 17, 2025

5  out of  5
rating by T ChNgeHq
"From day one I started my policy Kim and Karen have been a Great team! I worked with Karen through my claim and getting things resolved. I’m very appreciative for Karen being consistent. They actually answer phone calls, return calls and email you following up on any concerns you may have. Thanks for everything!!!"
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Timbla Rogers

January 16, 2025

5  out of  5
rating by Timbla Rogers
"Absolutely amazing!! This is got to be the best insurance place ever. You do not find people as patient kind, pleasant, and so willing to help customers. I love this insurance company. They have been the best. They have helped me and my family in so many ways. I appreciate every worker at Kimberly Bell State Farm insurance company. Karen is the best customer service person I have seen in a long time. If you’re looking for a great insurance company, please go with Kimberly Bell, State Farm insurance company."
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Lynn

January 11, 2025

5  out of  5
rating by Lynn
"It was a pleasure working with Stephanie. She took the time to review our current policies and explain where there may be areas of concern. She made a few suggestions and explained why. Not only is she knowledgeable when it comes to insurance you can tell from the beginning she truly cares about her clients and wants to provide them with piece of mind when they live her office. I will forever recommend Stephanie and the office to all of my friends and family!"
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Patricia Kimba

December 20, 2024

5  out of  5
rating by Patricia Kimba
"This is the best insurance company I’ve ever had and will never switch to a new one. They go over a beyond to keep you happy. They deserve this 5 star. Karen is my favorite."
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Anthony Paden

November 26, 2024

5  out of  5
rating by Anthony Paden
"Kimberly was very easy going and with me. She made my switch over very easy."
We responded:
"Anthony, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
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Patricia Bray

November 22, 2024

5  out of  5
rating by Patricia Bray
"A friend suggested contacting Stephanie for a concern we had in regards to adding a person to insurance and if there needed to be a title change on vehicle. She was very polite and helpful. We decided to contact her and switch our insurance. She saved us $600 a year on auto and $600 a year on home insurance. I highly recommend checking this place out."
We responded:
"Hi Patricia, Thank you so much for your fantastic review! We’re thrilled to hear that Stephanie was able to assist you with your insurance needs and provide such valuable savings on both your auto and home insurance. It's wonderful to know that her politeness and helpfulness made a positive impact on your experience. We truly appreciate your recommendation and are here to help you with any future insurance needs. If you have any more questions or require assistance, please don’t hesitate to reach out! Thanks, Kimberly Bell, Agent Kimberly Bell State Farm"
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Angel Sweet

November 18, 2024

5  out of  5
rating by Angel Sweet
"When receiving updates on my emergency roadside assistance call the drivers were very nice and way ahead of schedule. Which is very appreciated"
We responded:
"Hi Angel, Thank you for sharing your experience with us! We’re thrilled to hear that you received timely updates during your emergency roadside assistance call and that our drivers were not only friendly but also ahead of schedule. We understand how stressful these situations can be, and we’re glad we could make it a little easier for you. Your appreciation means a lot to our team, and we’re here to help whenever you need us in the future! Kimberly Bell, Agent Kimberly Bell State Farm"
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Jared Johnson

November 7, 2024

5  out of  5
rating by Jared Johnson
"I can highly praise Kimberly's team for its excellent customer service and clear, supportive communication. I truly appreciate the team’s professionalism, responsiveness, and the smooth process of switching insurance providers​."
We responded:
"Hi Jared, Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with my team. Providing excellent customer service and clear communication is our top priority, and it’s wonderful to know that you felt supported throughout the process of switching insurance providers. Thanks, Kimberly Bell, Agent Kimberly Bell State Farm Agent"
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Nickie Trieu

November 7, 2024

5  out of  5
rating by Nickie Trieu
"Amazing services! Ask for Tam!"
We responded:
"Hi Nickie, Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience with us and that Tam made such a positive impression. He truly is a valuable member of our team! If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help! Kimberly Bell, Agent Kimberly Bell State Farm"
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Lasandra Riley

November 7, 2024

5  out of  5
rating by Lasandra Riley
"Excellent customer service. Very please with how quickly i received all the insurance i needed. Thanks again"
We responded:
"Hi Lasandra, Thank you so much for your wonderful feedback! We’re delighted to hear that you were pleased with our customer service and the quick turnaround on your insurance needs. Our team strives to provide efficient and effective service, and it’s great to know we met your expectations. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help! Kimberly Bell, Agent Kimberly Bell State Farm"
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Loon K Do

November 7, 2024

5  out of  5
rating by Loon K Do
"Had amazing service from Tam! I would highly recommend getting him to help with all your insurance needs!!"
We responded:
"Hi Loon K Do, Thank you for taking the time to share your experience! We're thrilled to hear that Tam provided you with amazing service. He truly goes above and beyond for our clients, and your recommendation means the world to us! If you or anyone you know has more insurance needs in the future, please don’t hesitate to reach out. We’re here to help! Kimberly Bell, Agent Kimberly Bell State Farm "
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Kevin Parker

November 7, 2024

5  out of  5
rating by Kevin Parker
"Great Customer Service."
We responded:
"Hi Kevin, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service team. Providing exceptional service is our top priority, and it’s rewarding to know that our efforts made a positive impact on your experience. Kimberly Bell, Agent"
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Bethany Gillis

October 31, 2024

5  out of  5
rating by Bethany Gillis
"Excellent customer service at all times!"
We responded:
"Bethany, thank you for your wonderful review! I'm glad you found our customer service excellent. We always strive to provide the best experience for our customers. If you ever need further assistance, don't hesitate to reach out. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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Rufus Bynum

October 23, 2024

5  out of  5
rating by Rufus Bynum
"Absolutely professional, prompt, great people to work with!!!"
We responded:
"Rufus, thank you for your wonderful review! I'm glad you found our team professional and prompt. We truly appreciate your kind words and are happy to have had the opportunity to work with you. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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Taylor OBrien

October 22, 2024

5  out of  5
rating by Taylor OBrien
"Had a wonderful experience with the entire staff but especially Laura. She took time to explain everything and answer all of my questions regarding my umbrella policy."
We responded:
"Thank you, Taylor, for sharing your wonderful experience with our team! I'm especially happy to hear that Laura took the time to explain everything about your umbrella policy and answered all your questions. We strive to provide clear and helpful service, and it's great to know Laura made a positive impact. If you have any more questions, our office is here to help. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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James Jordan

July 11, 2024

5  out of  5
rating by James Jordan
"Wonderful wonderful professional insurance agency that will work with you and make sure that all your needs are met."
We responded:
"James, it's rewarding to hear your kind praise for our team! It makes our day knowing you found us professional and had a great experience with our office. We appreciate you taking the time to leave us a positive review, and we look forward to serving your future insurance needs! - Kimberly Bell - State Farm Insurance Agent"
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Danyiell Wright

July 10, 2024

5  out of  5
rating by Danyiell Wright
"Stephanie exemplified professional and interpersonal customer service skills fom the initial greeting, through finalizing. The experience was all positive and a breeze. Thank you Stephanie."
We responded:
"Thank you, Danyiell, for sharing your positive experience with Stephanie! We appreciate your kind words and are here for you whenever you need assistance in the future. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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JOHN TEMES

June 18, 2024

5  out of  5
rating by JOHN TEMES
"Excellent experience nice conversation she is very well"
We responded:
"Thank you, John! I'm so glad to hear you had an excellent experience with us. It was nice chatting with you, and I'm happy everything went well. Your feedback means a lot, and I look forward to helping you again! - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
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Carina Cole

April 30, 2024

5  out of  5
rating by Carina Cole
"Recently needed assistance with getting an insurance quote for my daughter. Karen Harris made it so simple and easy!! She was professional and kind..Karen explained the reason to why the insurance was a bit higher than I expected…truthfully I could’ve looked at getting more quotes…But the overall service to me was…..TOP NOTCH customer SERVICE served with simplicity and excellence!"
We responded:
"Thank you for the review, Carina! And thanks for letting us know how Karen was able to assist you with top notch service. Thats what we strive for! Appreciate you for choosing us for your insurance needs."
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Abiel Cantu

April 23, 2024

5  out of  5
rating by Abiel Cantu
"Great Customer Service!"
We responded:
"A big thank you for the 5-stars, Abiel! Your support is the driving force behind our commitment to excellence. - Kimberly Bell - State Farm Insurance Agent"
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quiosha thomas

February 15, 2024

3  out of  5
rating by quiosha thomas
"I was taken care of by Stephanie. I told her my issues and she went into action without hesitation! Excellent customer service and personal skills!!Might have spoken too soon quoted price changed with no explanation given. Bill now higher than expected. Disappointed!"
We responded:
"Quiosha, we apologize for any miscommunication that may have occurred. We are working with you on this price change due to factors out of our control. If you have any questions please feel free to reach out. "
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chris simmons

February 9, 2024

5  out of  5
rating by chris simmons
"My claims experience was phenomenal. The claims agent did an amazing job answering all my questions and explaining things in a matter that I could understand. I appreciate all the support during this difficult time! Rest assure you are in good hands!!!"
We responded:
"Thank you for the great review, Chris! We are happy to hear that you had a great experience with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Jessie Calmes

February 5, 2024

5  out of  5
rating by Jessie Calmes
"Very helpful"
We responded:
"Thank you, Jessie! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
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Alex Braatz

January 29, 2024

5  out of  5
rating by Alex Braatz
"always helpful"
We responded:
"Alex, thank you! We appreciate your trust in us to take care of your insurance policies."
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Meet Greensboro With Camilla Forcum

January 1, 2024

5  out of  5
rating by Meet Greensboro With Camilla Forcum
"Kimberly and her staff picked up where Bonnie left off with grace and ease. Highly recommend!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"