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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Juanita Buchannon

November 16, 2023

5  out of  5 rating by Juanita Buchannon
"Great company!!!"

Anthony Paden

November 16, 2023

5  out of  5 rating by Anthony Paden
"Kimberly was very easy going and with me. She made my switch over very easy."

Dawniell B

November 14, 2023

5  out of  5 rating by Dawniell B
"They work with you and very friendly"

Elizabeth Shoemaker

October 20, 2023

5  out of  5 rating by Elizabeth Shoemaker
"I am given 5 stars because they were proficient and very professional when get the quote and then speaking to me about the quote. They were also set my mind at ease when switching over from another company. They even worked with me to get the coverage when I needed it to start and how I was getting paid so that I was able to switch over without lapsing. I will also say that the staff at this branch is very professional and easy to speak with."

Brittany Jones

October 18, 2023

5  out of  5 rating by Brittany Jones
"Stephanie was absolutely stunning! Very friendly and informative. Quick and efficient."

Janice Jones

August 30, 2023

5  out of  5 rating by Janice Jones
"We are from out of state and a parent group at North Carolina A&T suggested Kimberly Bell's State Farm Service. which we found to be highly professional and knowledgeable. She provided an excellent quote that included comprehensive coverage for rental insurance for my daughter's college apartment. Within minutes of our request, we received all the necessary paperwork to present to the complex. We are grateful to Kimberly Bell for her efficient and professional service."

Dermot Gibney

August 25, 2023

5  out of  5 rating by Dermot Gibney
"Katy was excellent to work with..she was very informative and proactive without be one bit pushy or trying to pressure sell me. Just a very genuine person and informative and helpful professional. A++"

chadwick pickeral

July 31, 2023

5  out of  5 rating by chadwick pickeral
"Fantastic customer service and great rates! Be sure to ask for Christian. He is wonderful to deal with!"

Gabrielle Smith

June 19, 2023

5  out of  5 rating by Gabrielle Smith
"Very professional and excellent customer service. Quick and efficient. I enjoyed my interaction and look forward to my new insurance."

Veronica Holder

June 15, 2023

5  out of  5 rating by Veronica Holder
"Christian provided great customer service and was very professional!"

Scott Andrews

June 6, 2023

5  out of  5 rating by Scott Andrews
"Excellent service always a joy to speak with makes it easy to understand"

Ralph DiPietro

June 6, 2023

5  out of  5 rating by Ralph DiPietro
"I have had the best experience with State Farm in North Carolina. Candice, one of the agents, has gone above and beyond her duties to help me get the FS-1 N.C. state form filled out and mailed back to Raleigh. I thank her for her patience in dealing with me. She's a real trooper! Thanks again, Candice."

Sharon Goudy

June 5, 2023

5  out of  5 rating by Sharon Goudy
"Kimberly Bell was an excellent help today! I needed help to get my insurance right after a move to a new state! She has been GREAT!!"


June 2, 2023

4  out of  5 rating by Dave
"4 stars instead of 5 because online was difficult, but speaking to agent Stephanie was excellent- clear, informative, and helpful. I'll probably leave another review when I've been with them for a while."

Virginia Carmichael

May 22, 2023

5  out of  5 rating by Virginia Carmichael
"Very professional kind assistant with all my questions and concerns I am very pleased"

Natasha Quidley

May 19, 2023

5  out of  5 rating by Natasha Quidley
"Stephanie was kind, informative, prompt and thorough. She made the transition from my old vehicle insurance policy seamless and accurate. I highly recommend her service."

Amaka okeke

May 17, 2023

5  out of  5 rating by Amaka okeke
"Iam so happy and proud of State farm and their employees they handle me with dignity I have an awesome experience"

Scottie Bowman

May 16, 2023

5  out of  5 rating by Scottie Bowman
"Kimberly Bell office has been the absolute Best Experience I have ever had with an insurance agent! Kimberly along with the ladies in the office are exceptional, the level of respect and care they put in to providing service is by far the best I have ever had! They make my heart smile knowing how well they communicate always keeping me up-to-date with information. I'm Thankful and Blessed to have Kimberly Bell and her staff as my agent! I can definitely say the level of service Kimberly and her staff provides is unmatched!"

Sandra R

May 11, 2023

5  out of  5 rating by Sandra R
"I was previously with State Farm agent Dustin Young. The service just wasn't there. Thankfully, after speaking with Kimberlly Bell's State Farm office, I am finally receiving the service I need! I had no clue each agency is unique! Until now, I didn't know the insured is suppose to call their agent before submitting any claims. I call them or submit information via the internet, and their response time is superb! Thankful for their agent, Candice! She is wonderful to speak with & very helpful!"

Mrs. Armstrong

April 25, 2023

5  out of  5 rating by Mrs. Armstrong
"Thank you for helping me set up my homeowners insurance."

Brandon Langley

April 11, 2023

5  out of  5 rating by Brandon Langley
"Andee Mari was awesome !! She has a deep and thorough knowledge of ALL THINGS INSURANCE. She found me a policy at a cheaper rate and was super friendly, humble, and respectful!"

Sarah B

April 6, 2023

5  out of  5 rating by Sarah B
"Stephanie helped me all in one day, I am busy throughout the day and we communicated via text and email. I was able to get new car insurance and great customer service. Thank you!"

Abigail Ayers

April 4, 2023

5  out of  5 rating by Abigail Ayers
"Thank you Andee Burton for helping my mother with her new insurance policy. Her previous company increased her rates and Andee quickly came to the rescue. Highly recommended!!! Will be telling others to see her for their insurance needs."

Carlos Colmore

April 4, 2023

5  out of  5 rating by Carlos Colmore
"She was the best"


March 3, 2023

5  out of  5 rating by Josh&Juli
"Stephanie was so helpful, she is amazing need a raise. I was with Geico they was charging $300. She got me down to $100 full coverage. I do appreciate her help and kindness need more agents like her on y’all team thank you for all your help this mean so much to me."