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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ellen keogh

March 21, 2025

5  out of  5
rating by ellen keogh
"If you’re looking for an insurance agency that has your back and doesn’t treat you as just a number, Kimberly Bell State Farm is the place for you. I had an issue and was on a time crunch. I called and spoke to Lashawn. She was very helpful and kept good communication throughout the day. When I called back with updated info, Karen had read all the notes on my file and was able to help out. My final call was with Tam and he was able to get my policy completed without any difficulty. What I liked about this office, is that any agent was able to help out and I didn’t have to wait for a call back. They were all friendly, helpful and had all my info in detailed notes they kept in my file. I also felt that each agent cared that I was a valued customer, even though I was new to them and getting a new policy. Very happy with this agency!!!😊"
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Jason Jones

March 18, 2025

5  out of  5
rating by Jason Jones
"Working with Kim Bell at State Farm was a wonderful experience she is 100%hands on and really cares about helping you save money while getting the most out of your policies at the same time. If you are unsure and need help with clarity or what decisions to make I would highly recommend Kim Bell! Thank you Kim! Jason Jones"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stacie King

March 16, 2025

5  out of  5
rating by Stacie King
"Top notch service and staff is always friendly and helpful. Kim keeps me up to date on industry changes so I'm never surprised. Life long customer for sure"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason Bowers

March 14, 2025

5  out of  5
rating by Jason Bowers
"I love working with Kim and her team. They are so knowledgeable and really offer products that meet your needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Hill

March 13, 2025

5  out of  5
rating by Michael Hill
"Kimberly is amazing she helped me get my insurance reinstated in a matter of minutes very professional and very nice if you guys need any help with insurance please ask for kimberly!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christina Adams

March 13, 2025

5  out of  5
rating by Christina Adams
"Great customer service, so helpful!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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SK

March 12, 2025

5  out of  5
rating by SK
"Kim was so amazing to work with! I was unable to make it to her office and she was able to get me insured over the phone. Thank you Kim!"
We responded:
"And thank you for you business and your support!!"
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Jai Walker

March 12, 2025

5  out of  5
rating by Jai Walker
"Kimberly Bell and her office are great! They keep me informed,ate responsive and efficient. I'd recommend to anyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tracy Anthony

March 12, 2025

5  out of  5
rating by Tracy Anthony
"Kimberly really takes the time out to explain policy options and what will work best for your needs and budget."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashely Gravely

March 12, 2025

5  out of  5
rating by Ashely Gravely
"Always willing to provide great customer service and keep their customers satisfied!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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A.V. Realty Solutions LLC

March 12, 2025

5  out of  5
rating by A.V. Realty Solutions LLC
"Kim Bell is the best! It’s so convenient to be able to communicate with a local rep without having to go through an automated system. Saved $800 a year by switching to State Farm!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Charmane Channels

March 12, 2025

5  out of  5
rating by Charmane Channels
"Kimberly Bell‘s office is in a convenient location in Greensboro. The staff is always responsive and professional. For years, I’ve trusted Kimberly with my life insurance, investments, homeowners and auto etc. This is not the experience of calling an 800 number and a different person answers every time. If you want personal, service from someone who loves their job and cares about your wants and needs, this is the office that I would recommend every time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kawana N.

March 12, 2025

5  out of  5
rating by Kawana N.
"Kimberly and her team are so knowledgeable and professional! I highly recommend Kimberly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joseph Wyatt

March 12, 2025

5  out of  5
rating by Joseph Wyatt
"⭐️⭐️⭐️⭐️⭐️ I’ve had the pleasure of working with Kim Bell’s State Farm through my business partnership with BensBoyz, and I couldn’t be more impressed! Every time I call, Kim is delightful and genuinely cares about her clients. Her staff is incredibly helpful and always ready to assist with any questions or concerns I have. I highly recommend Kim and her team to anyone in need of insurance services. Their professionalism and dedication truly unmatched"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daniel Hypolite

March 12, 2025

5  out of  5
rating by Daniel Hypolite
"This is an amazing office. The team is always quick to answer questions and always makes you feel welcomed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jesse Stokes

March 10, 2025

5  out of  5
rating by Jesse Stokes
"Tam Trieu got me a good policy and he made me laugh. Thanks State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joseph Kimrey

February 20, 2025

1  out of  5
rating by Joseph Kimrey
"I would recommend any other insurance company besides State Farm. Because Jake is not a good neighbor."
We responded:
"We’re genuinely sorry to hear that your experience with State Farm was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issues. We’re dedicated to improving our insurance services."
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Rhonda Johnson

February 17, 2025

5  out of  5
rating by Rhonda Johnson
"Tam Trieu is the best, he is very professional and I would definitely recommend my family and friends."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leon E. Hines

February 12, 2025

5  out of  5
rating by Leon E. Hines
"Stephanie provided great customer service and assistance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Careses Hardney

January 28, 2025

5  out of  5
rating by Careses Hardney
"Amazing experience! Everyone is beyond friendly!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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T ChNgeHq

January 17, 2025

5  out of  5
rating by T ChNgeHq
"From day one I started my policy Kim and Karen have been a Great team! I worked with Karen through my claim and getting things resolved. I’m very appreciative for Karen being consistent. They actually answer phone calls, return calls and email you following up on any concerns you may have. Thanks for everything!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Timbla Rogers

January 16, 2025

5  out of  5
rating by Timbla Rogers
"Absolutely amazing!! This is got to be the best insurance place ever. You do not find people as patient kind, pleasant, and so willing to help customers. I love this insurance company. They have been the best. They have helped me and my family in so many ways. I appreciate every worker at Kimberly Bell State Farm insurance company. Karen is the best customer service person I have seen in a long time. If you’re looking for a great insurance company, please go with Kimberly Bell, State Farm insurance company."
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Patricia Kimba

December 20, 2024

5  out of  5
rating by Patricia Kimba
"This is the best insurance company I’ve ever had and will never switch to a new one. They go over a beyond to keep you happy. They deserve this 5 star. Karen is my favorite."
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Anthony Paden

November 26, 2024

5  out of  5
rating by Anthony Paden
"Kimberly was very easy going and with me. She made my switch over very easy."
We responded:
"Anthony, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
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Patricia Bray

November 22, 2024

5  out of  5
rating by Patricia Bray
"A friend suggested contacting Stephanie for a concern we had in regards to adding a person to insurance and if there needed to be a title change on vehicle. She was very polite and helpful. We decided to contact her and switch our insurance. She saved us $600 a year on auto and $600 a year on home insurance. I highly recommend checking this place out."
We responded:
"Hi Patricia, Thank you so much for your fantastic review! We’re thrilled to hear that Stephanie was able to assist you with your insurance needs and provide such valuable savings on both your auto and home insurance. It's wonderful to know that her politeness and helpfulness made a positive impact on your experience. We truly appreciate your recommendation and are here to help you with any future insurance needs. If you have any more questions or require assistance, please don’t hesitate to reach out! Thanks, Kimberly Bell, Agent Kimberly Bell State Farm"