State Farm® Insurance Agent Kimberly Bell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sarah poole
March 11, 2026
5
out of
5
rating by sarah poole
"I was so pleased with the customer service that Yasmine provided the efficiency, the kindness that she showed. I left another insurance agency after 17 years working with Kimberly and her staff was one of the best decisions I made. Thank you for the smooth transition!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Yasmine provided you with such excellent service and made your transition smooth and easy. It means a lot to us that you chose to work with our team, and we're committed to continuing to provide the same level of care and efficiency. Welcome to Kimberly Bell State Farm!"
Heidy Gonzalez (Chiny)
March 2, 2026
5
out of
5
rating by Heidy Gonzalez (Chiny)
"Yasmine your the best thank you for all your help🙏🏽🙏🏽"
We responded:
"Thank you for your amazing review, Heidy! Our goal is to always exceed expectations when it comes to our customers. Thank you for your business and welcome to the Kimberly Bell State Farm family! "
Tiwana Johnson
February 27, 2026
5
out of
5
rating by Tiwana Johnson
"Yasmine she was awesome. She gets a 5 star from me."
We responded:
"Thank you for your fantastic review! We're so happy to hear that Yasmine exceeded your expectations. Please don’t hesitate to reach out with any insurance-related needs, and we hope you'll consider referring us to your friends and family!"
Desha J
February 27, 2026
5
out of
5
rating by Desha J
"The communication and kindness from this office is amazing ! Yasmine was really patient with me, she listened and tried her best to solve any issues I had. I definitely would recommend them to anyone! Great communication, great customer service!"
We responded:
"Hi Desha! Thank you so much for your wonderful feedback! We're delighted to hear that Yasmine and our team provided you with patient, attentive, and kind service. Your recommendation means a lot to us! Please don’t hesitate to reach out for any insurance needs, and we’d be honored if you referred us to your friends and family."
Brookie Holloway
February 17, 2026
5
out of
5
rating by Brookie Holloway
"Gianna is the BEST!! I had reached out to several other insurance agency's with no success. By the time i got to Gianna, she was a breath of fresh air. She is knowledgeable, friendly and most important, patient. She showed that Customer Service is NOT dead. I certainly hope the rest of this office is the same and if so ill happily give them my money!!"
We responded:
"Thank you for the amazing review, Brookie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Ana Sienra
February 13, 2026
5
out of
5
rating by Ana Sienra
"I did a lot of "quote" requests and a lot of research on reviews when purchasing our Home Insurance and State Farm offered the best rates vs. coverage for our home and vehicle. We recently purchased a second vehicle, had some hiccups with the App and Gianna@KimberlyBell State Farm was the best help!! She stayed on it til it was fixed. Thank you Gianna!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with here at Kimberly Bell State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Karyna Jones
February 6, 2026
5
out of
5
rating by Karyna Jones
"Both Agents, Gianna & Lashawn, were great with supporting me. I am appreciative of their patience and time to assist me with my account. My tasks of business were handled with professionalism, team work, and reassurance they were happy to assist. I think they went over and behind for me as a customer, even if my tasks were small and were completed within 30 minutes. I felt like a valued customer and I cannot thank them enough. Kimberly Bell State Farm supports customers like family. Again, thank you Gianna, Leshawn, and Kimberly Bell State Farm."
We responded:
"Karyna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Kimberly Bell State Farm—we are always here to help!"
Lisa Johnson
January 28, 2026
5
out of
5
rating by Lisa Johnson
"Excellent customer service from Gianna! They were able to fix my issue and even followed up the following day! I have been with this State Farm group for 42 years- part of the time with Bonnie Burkett and now with Kimberly Bell! My time with them speaks volumes to their ability to manage my insurance needs! I recommend highly!!"
We responded:
"Hello Lisa! We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything!"
Felecia Ratley
December 12, 2025
5
out of
5
rating by Felecia Ratley
"State Farm is the best insurance agency"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Russell Tucker
December 9, 2025
5
out of
5
rating by Russell Tucker
"Very quick and efficient when I was making a vehicle purchase."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Natasha Quidley
December 4, 2025
5
out of
5
rating by Natasha Quidley
"Stephanie was kind, informative, prompt and thorough. She made the transition from my old vehicle insurance policy seamless and accurate. I highly recommend her service."
We responded:
"Thanks for the kind words, Natasha! We’re happy to hear Stephanie was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Carla Bostic
October 30, 2025
5
out of
5
rating by Carla Bostic
"My agent was very helpful and patient with me and tried to get me the lowest cost. I am very thankful for their assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ms. Mills
September 29, 2025
1
out of
5
rating by Ms. Mills
"I called at the end of July to have someone's renters insurance be taken out on a specific day. It was not done which put him in a bind amd canceled his insurance."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
Rufus Bynum
September 16, 2025
5
out of
5
rating by Rufus Bynum
"Absolutely professional, prompt, great people to work with!!!"
We responded:
"Rufus, thank you for your wonderful review! I'm glad you found our team professional and prompt. We truly appreciate your kind words and are happy to have had the opportunity to work with you. - Kimberly Bell - State Farm Insurance Agent, Greensboro, NC"
Kayla Hammer
September 5, 2025
5
out of
5
rating by Kayla Hammer
"Super amazing and helpful! Saved us so much money, we highly recommend her and her team ❤️"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we could help you save money and provide a positive experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
Sharon Salisbury
August 15, 2025
5
out of
5
rating by Sharon Salisbury
"We have used State Farm for our home and cars for years and thought it smart to use them for my daughter as she went off to college for her dorm. Kimberly Bell and her team have been helpful from the start and this is why we continuing are to partner with them as she moves into an apt. LaShawn is a delight to work with. I highly recommend them."
We responded:
"Thank you so much for your wonderful review and for trusting Kimberly Bell State Farm and our team with your family’s insurance needs over the years. We’re delighted to hear that we’ve been able to support your daughter as she transitions from home to college. From the entire team here at Kimberly Bell State Farm, we truly appreciate your recommendation and look forward to continuing to provide you with excellent service. Please don’t hesitate to reach out whenever you need us!"
tanjie pearce
July 30, 2025
5
out of
5
rating by tanjie pearce
"I purchased rental insurance through Kimberly Bell, State Farm Insurance for my son's college apartment, and I had the pleasure of working with Tam. He was incredibly helpful, responsive, and professional. He took the time to explain my coverage options clearly and helped me choose the right plan for my son's coverage. I appreciated how easy it was to get set up and the policy was super affordable. I highly recommend State Farm for your college rental insurance. Tam was awesome!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
ellen keogh
March 21, 2025
5
out of
5
rating by ellen keogh
"If you’re looking for an insurance agency that has your back and doesn’t treat you as just a number, Kimberly Bell State Farm is the place for you. I had an issue and was on a time crunch. I called and spoke to Lashawn. She was very helpful and kept good communication throughout the day. When I called back with updated info, Karen had read all the notes on my file and was able to help out. My final call was with Tam and he was able to get my policy completed without any difficulty. What I liked about this office, is that any agent was able to help out and I didn’t have to wait for a call back. They were all friendly, helpful and had all my info in detailed notes they kept in my file. I also felt that each agent cared that I was a valued customer, even though I was new to them and getting a new policy. Very happy with this agency!!!😊"
We responded:
"We appreciate your glowing review of our office and staff! We are delighted to know you had a great experience with our State Farm team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jason Jones
March 18, 2025
5
out of
5
rating by Jason Jones
"Working with Kim Bell at State Farm was a wonderful experience she is 100%hands on and really cares about helping you save money while getting the most out of your policies at the same time. If you are unsure and need help with clarity or what decisions to make I would highly recommend Kim Bell! Thank you Kim! Jason Jones"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Stacie King
March 16, 2025
5
out of
5
rating by Stacie King
"Top notch service and staff is always friendly and helpful. Kim keeps me up to date on industry changes so I'm never surprised. Life long customer for sure"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jason Bowers
March 14, 2025
5
out of
5
rating by Jason Bowers
"I love working with Kim and her team. They are so knowledgeable and really offer products that meet your needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Michael Hill
March 13, 2025
5
out of
5
rating by Michael Hill
"Kimberly is amazing she helped me get my insurance reinstated in a matter of minutes very professional and very nice if you guys need any help with insurance please ask for kimberly!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christina Adams
March 13, 2025
5
out of
5
rating by Christina Adams
"Great customer service, so helpful!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
SK
March 12, 2025
5
out of
5
rating by SK
"Kim was so amazing to work with! I was unable to make it to her office and she was able to get me insured over the phone. Thank you Kim!"
We responded:
"And thank you for you business and your support!!"
Jai Walker
March 12, 2025
5
out of
5
rating by Jai Walker
"Kimberly Bell and her office are great! They keep me informed,ate responsive and efficient. I'd recommend to anyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."